444k means Privacy Policy

1 Introduction and Scope

444k means (referred to below as "we", "our", or "the platform") operates an online gaming and sports betting service for users in Bangladesh. This privacy policy describes what types of information we collect about you when you use our website, mobile app, or any related services, how that information is processed, and how it is kept secure.

This policy applies to all registered members as well as unregistered visitors. By using our platform, you agree to the terms of this privacy policy. This policy, together with our Terms and Conditions, governs the relationship between you and us.

Please read this document carefully before accessing or using our platform. If you have difficulty understanding any part of it, contact our support team.

2 Types of Information Collected

444k means may collect and process the following categories of information:

2.1 Identity and Contact Information

• Full name and date of birth
• Email address and mobile number
• Current address and national ID number (for identity verification)

2.2 Account and Transaction Information

• Username and password (stored in encrypted form)
• Deposit and withdrawal history
• Mobile banking information related to bKash, Nagad, Rocket, and Upay
• Betting and gaming activity history

2.3 Device and Technical Information

• IP address and device identifier
• Browser type and operating system
• Time spent on the site and pages visited
• Login time and location-related metadata

3 How Information Is Collected

We collect your information in several ways:

3.1 Information You Provide Directly

Information you provide yourself is collected directly during account registration, identity verification, deposit or withdrawal requests, and when you contact support via live chat or email.

3.2 Automatic Data Collection

When you use our platform, your browsing activity, click patterns, and session data are collected automatically through cookies, web beacons, and similar technologies.

3.3 Information from Third Parties

Some information may also reach us through identity verification services, payment processors, and fraud detection tools. This information is used solely to maintain security and ensure the safe operation of the platform.

4 Purpose of Using Information

444k means uses the information collected for the following purposes:

• To create, manage, and verify your account
• To process deposits, withdrawals, and other financial transactions
• To correctly award bonuses, rewards, and promotional offers
• To prevent fraud, money laundering, and unauthorized access
• To provide customer support — 24/7 live chat and email service in Bengali and English
• To analyze and improve platform performance
• To comply with applicable legal obligations
• To support the implementation of responsible gaming policies

We do not use your personal information for marketing or third-party advertising without your consent. Certain information may be reviewed as part of protective measures under our Responsible Gaming policy.

5 Sharing Information with Third Parties

444k means does not sell your personal information. However, specific information may be shared with specific parties in the following circumstances:

5.1 Service Provider Partners

Necessary information is shared with payment processors (bKash, Nagad, Rocket, Upay), identity verification providers, fraud prevention services, and technology service providers — solely for the purpose of delivering services and under strict confidentiality agreements.

5.2 Legal Requirements

Information may be disclosed as required to comply with court orders, legal investigations, or valid requests from government authorities. In such cases, we provide only the minimum information necessary.

5.3 Business Transfers

In the event of a merger, acquisition, or asset transfer, user information may be transferred to the relevant parties, subject to the terms of this policy.

6 Data Storage and Security

444k means has implemented industry-standard technical and organizational measures to keep your information secure.

6.1 Technical Security Measures

• Data transmission is secured through SSL (Secure Socket Layer) encryption
• Passwords are stored using a one-way hashing algorithm
• Sensitive payment information is protected using tokenization
• Firewalls and intrusion detection systems are active around the clock

6.2 Retention Period

Information is retained for as long as an account is active and for as long as necessary after closure to meet applicable legal obligations. Financial transaction data is generally retained for an extended period.

6.3 Response to a Data Breach

If a data breach occurs, we will promptly conduct an investigation and notify affected users as quickly as possible. Necessary remedial actions will also be taken.

7 Cookies and Tracking Technologies

Our platform uses cookies and similar technologies. Cookies are small data files stored on your device.

7.1 Essential Cookies

These cookies are necessary to maintain login sessions, perform security checks, and keep core services functioning. They cannot be disabled.

7.2 Functional Cookies

These cookies are used to remember your language preference, display settings, and other personalized experience choices.

7.3 Analytics Cookies

These cookies are used to understand how various pages on our platform are being used and to improve service quality. You can control these cookies by changing your browser settings, though doing so may limit certain functionality.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access and Correct Information

You can view and update the information stored in your account at any time. Requests to correct inaccurate or outdated information can also be made through our support team.

8.2 Right to Request Deletion

You may request deletion of your information in line with legal obligations. Some data, including financial transaction records, may need to be retained for a set period for regulatory reasons.

8.3 Right to Object and Request Restriction of Processing

In certain circumstances, you may object to or request a restriction on the processing of your information. Contact our support team for any questions on this matter.

9 Protection of Minors

444k means strictly does not provide services to persons under the age of 21. We do not knowingly collect personal information from any minor. Age verification is a mandatory step in the account registration process.

If we are informed that we have unintentionally collected information from a minor, that information will be promptly deleted and the associated account will be closed. Parents or legal guardians may contact our support team directly regarding such matters.

10 Policy Changes

444k means reserves the right to modify or update this privacy policy as needed. Registered users will be notified of significant changes via email or through the platform.

Continued use of the platform after any changes will be taken as your agreement to the updated policy terms. The date of the latest policy will be shown at the top of the page. You can also visit our About Us page to learn more about our services and policies.

11 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Live Chat: 24/7 direct support — in Bengali and English
• Email: [email protected]

We aim to respond to privacy-related requests as quickly as possible. More complex privacy matters may take additional time to process.

Visit our FAQ section for answers to general questions about using our services — detailed answers to common queries are provided there.